CortexSales
Deliverability & Safety

Five Gates Between Your Email and the Spam Folder

Intelligent warmup, safety gates, and real-time reputation monitoring ensure every email lands in the inbox.

Safety Gates

1

Policy Gate

Every email must pass the send policy before it enters the outbox. Rate limits, cool-down periods, and org-level rules are enforced here.

2

Quality Gate

Emails are scored across 5 dimensions. Any draft below the quality threshold is blocked and requeued for rewriting.

3

Compliance Gate

CAN-SPAM, unsubscribe headers, opt-out checks, and suppression list matching happen before the email reaches the provider.

4

Reputation Gate

Sender reputation is monitored in real time. If bounce rates or spam complaints spike, sending is automatically throttled.

5

Canary Gate

New templates and campaigns start with a small canary cohort. Only after positive signals does the system scale to full volume.

Warmup Timeline

Week 1-2

50/day

Initial warmup

Week 3-4

200/day

Building reputation

Week 5-8

800/day

Scaling volume

Week 9+

2000/day

Full capacity

Infrastructure

Outbox Pattern

No email is ever sent directly. Every message goes through an outbox queue with idempotency keys, ensuring no duplicates even under retry conditions.

Domain Rotation

Sending is distributed across multiple domains and IPs. If one domain's reputation dips, traffic is automatically rerouted.

Bounce Classification

Hard bounces trigger immediate suppression. Soft bounces are retried with exponential backoff. Patterns are analyzed to detect list quality issues.

Real-Time Monitoring

Inbox placement, spam folder rates, and engagement metrics are tracked per domain, per campaign, and per sender in real time.